General Terms and Conditions of Sale

LEGAL NOTICES

Website Publisher
This website is published by:
Amoreza – Auto Entreprise
Registered Office: 12 rue Gabriel Fauré, 69200 Venissieux, France
Phone: +330768671935
Email: amoreza.cosmetics@gmail.com
SIRET: 932 821 226
Publication Director: Mrs. Amira MANAI

Hosting Provider
This website is hosted by:
OVH SAS
Address: 2 rue Kellermann, 59100 Roubaix, France
Phone: 09 72 10 10 07
Website: https://www.ovh.com

Intellectual Property
All content (texts, images, logos, etc.) on this site is the exclusive property of Amoreza SARL or their respective rights holders. Any reproduction, representation, or distribution – even partial – without prior written consent from Amoreza SARL is strictly prohibited.

Liability
Amoreza SARL declines all responsibility for any direct or indirect damages resulting from access to or use of the site.


PRIVACY POLICY

This privacy policy outlines how Amoreza SARL collects, uses, and protects your personal data in compliance with applicable regulations, including the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Personal Data Collection
We collect data voluntarily provided through our forms (contact, order, newsletter registration, etc.). This may include:

  • Name

  • Email address

  • Phone number

  • Postal address

Data Usage
Collected information is used to:

  • Process orders and manage customer relationships

  • Send product/service information

  • Improve website navigation experience

Cookies
Our site uses cookies to optimize navigation and collect statistical data. You may block cookies via browser settings, but some features may be affected.

Security & Retention
We implement appropriate technical/organizational security measures. Data is retained only as long as necessary for its original purpose.

Your Rights
Under GDPR and French Data Protection Law, you have rights to:


GENERAL TERMS & CONDITIONS OF SALE

These terms govern all transactions on amoreza.fr. By ordering, you fully accept these conditions.

  1. Scope
    Applies to all sales to France-based customers. Prevails over other documents.

  2. Product Description
    Products shown with essential characteristics. Photos/descriptions are illustrative. Amoreza reserves right to modify products without notice.

  3. Orders
    Confirmed after customer validation/acceptance of terms. Email confirmation sent upon validation.

  4. Pricing & Payment
    Prices in EUR (VAT included). Payment methods: Credit card, PayPal, bank transfer. Shipment after payment confirmation.

  5. Delivery
    Products delivered to provided address. Delivery times are estimates. No liability for carrier delays.

  6. Right of Withdrawal
    14-day withdrawal period from receipt. Returns must be in original packaging/perfect condition. Return costs borne by customer unless otherwise stated.

  7. Warranty & Returns
    Legal warranty of conformity and against hidden defects. Contact amoreza.cosmetics@gmail.com for non-conforming items.

  8. Liability
    No liability for direct/indirect damages from product use within legal limits.

  9. Governing Law
    French law applies. Disputes under jurisdiction of Amoreza SARL’s registered office courts.


COSMETIC PRODUCTS

  1. Purpose & Scope
    Applies to all cosmetic product sales through Amoreza channels. Supplements main Terms & Conditions.

  2. Compliance & Standards
    Complies with EU Regulation (EC) No 1223/2009. Includes:

  • Usage instructions

  • Full ingredient list (INCI)

  • Expiry date & storage guidelines

  1. Usage Precautions
    Read all packaging/documentation information before use. Consult healthcare professional for adverse reactions.

  2. Quality Guarantee
    Products manufactured under hygiene/safety standards. Results depend on proper usage.

  3. Liability Limitation
    No responsibility for damages from misuse/misinterpretation. Customer bears full usage responsibility.

  4. Returns
    14-day withdrawal period. Only unopened/original packaged products accepted. No refunds for opened items.

  5. Complaints
    Report defects within 14 days of receipt. Include:

  • Proof of purchase

  • Photos/description of issue

  1. Modifications
    Amoreza reserves right to modify these provisions. Changes effective immediately upon publication.

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