General Terms and Conditions of Sale
LEGAL NOTICES
Website Publisher
This website is published by:
Amoreza – Auto Entreprise
Registered Office: 12 rue Gabriel Fauré, 69200 Venissieux, France
Phone: +330768671935
Email: amoreza.cosmetics@gmail.com
SIRET: 932 821 226
Publication Director: Mrs. Amira MANAI
Hosting Provider
This website is hosted by:
OVH SAS
Address: 2 rue Kellermann, 59100 Roubaix, France
Phone: 09 72 10 10 07
Website: https://www.ovh.com
Intellectual Property
All content (texts, images, logos, etc.) on this site is the exclusive property of Amoreza SARL or their respective rights holders. Any reproduction, representation, or distribution – even partial – without prior written consent from Amoreza SARL is strictly prohibited.
Liability
Amoreza SARL declines all responsibility for any direct or indirect damages resulting from access to or use of the site.
PRIVACY POLICY
This privacy policy outlines how Amoreza SARL collects, uses, and protects your personal data in compliance with applicable regulations, including the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Personal Data Collection
We collect data voluntarily provided through our forms (contact, order, newsletter registration, etc.). This may include:
Name
Email address
Phone number
Postal address
Data Usage
Collected information is used to:
Process orders and manage customer relationships
Send product/service information
Improve website navigation experience
Cookies
Our site uses cookies to optimize navigation and collect statistical data. You may block cookies via browser settings, but some features may be affected.
Security & Retention
We implement appropriate technical/organizational security measures. Data is retained only as long as necessary for its original purpose.
Your Rights
Under GDPR and French Data Protection Law, you have rights to:
Access
Rectification
Erasure
Objection
Data portability
Contact: amoreza.cosmetics@gmail.com or our registered office address.
GENERAL TERMS & CONDITIONS OF SALE
These terms govern all transactions on amoreza.fr. By ordering, you fully accept these conditions.
Scope
Applies to all sales to France-based customers. Prevails over other documents.Product Description
Products shown with essential characteristics. Photos/descriptions are illustrative. Amoreza reserves right to modify products without notice.Orders
Confirmed after customer validation/acceptance of terms. Email confirmation sent upon validation.Pricing & Payment
Prices in EUR (VAT included). Payment methods: Credit card, PayPal, bank transfer. Shipment after payment confirmation.Delivery
Products delivered to provided address. Delivery times are estimates. No liability for carrier delays.Right of Withdrawal
14-day withdrawal period from receipt. Returns must be in original packaging/perfect condition. Return costs borne by customer unless otherwise stated.Warranty & Returns
Legal warranty of conformity and against hidden defects. Contact amoreza.cosmetics@gmail.com for non-conforming items.Liability
No liability for direct/indirect damages from product use within legal limits.Governing Law
French law applies. Disputes under jurisdiction of Amoreza SARL’s registered office courts.
COSMETIC PRODUCTS
Purpose & Scope
Applies to all cosmetic product sales through Amoreza channels. Supplements main Terms & Conditions.Compliance & Standards
Complies with EU Regulation (EC) No 1223/2009. Includes:
Usage instructions
Full ingredient list (INCI)
Expiry date & storage guidelines
Usage Precautions
Read all packaging/documentation information before use. Consult healthcare professional for adverse reactions.Quality Guarantee
Products manufactured under hygiene/safety standards. Results depend on proper usage.Liability Limitation
No responsibility for damages from misuse/misinterpretation. Customer bears full usage responsibility.Returns
14-day withdrawal period. Only unopened/original packaged products accepted. No refunds for opened items.Complaints
Report defects within 14 days of receipt. Include:
Proof of purchase
Photos/description of issue
Modifications
Amoreza reserves right to modify these provisions. Changes effective immediately upon publication.